JETBUILT TERMS OF USE AGREEMENT

These Terms of Service define the terms by which you may use the Jetbuilt.com web application and any associated mobile or desktop applications. You should not use this website and/or service if you do not agree to these Terms of Service. Our Terms Of Service may be modified at any time. We may also at any time modify the Privacy Policy or introduce new policies regarding the use of this Website and Service. Any reference to our Terms of Service includes all such policies.

This Agreement applies to all visitors, registered users, and subscribers who access our website or service. Our services allow users to create project estimates for proposal purposes. If you would like to use the features of our service, you will need to register, create an account, and become a subscriber. You will need to enter the main email address of the person with authority over your account in your company, and the email address of each user requesting a license. You will also be asked to create a login. All information provided by you in your registration must be truthful. We may suspend or cancel your registration without notice if we have any reason to believe that this is not the case.

If any of the terms in this agreement are breached, we have the right to cancel your service. Only adults who are at least eighteen (18) years of age are eligible to register and use our website and service. You must be competent enough to abide by these terms and conditions. We make all efforts to maintain our website free from any technical problems. If you encounter any problems, please let us know what your issues are as soon as possible. We make all reasonable efforts to ensure that our website and services are protected from viruses and other destructive software, but we cannot guarantee that either will be at all times free from viruses. We urge you to use reasonable care in downloading information. We can assume no responsibility for any damage to computer equipment or other property that may result from the use of the website and service or as a result of downloading from the website and service. You are only allowed to use our website and services for lawful purposes. We specifically prohibit any other use of the website and service, including but not limited to the impersonation, claims to represent our company, or falsely represent any relationship with the owners, or employees. You are prohibited from allowing any access to any other person or company through your personal username and password. You are also prohibited from using any objectionable photos or text, and any of the same that is unlawful. You are not allowed to tamper with any content on the website or any of the services that are offered. We reserve the right to suspend or cancel the account of any user who does not appropriately use the website or service. If you become aware of any inappropriate use, please notify us at our email address at support@jetbuilt.com.

We retain all rights to any and all of the content our our site. Misuse of any content may be punishable by law. Access to our services are on a per user basis. All of our services and software contain our trade secrets and in order to protect those trade secrets, you agree not to take any action to reverse engineer, compile, translate, disassemble, copy, or create derivative works of the software in whole or in part, nor to permit any third party to do so. You are not allowed to share, rent, resell, lease, sublicense, or otherwise permit any third party to access, use, or display our services.

You will be purchasing a subscription or subscriptions that will allow you use of the Jetbuilt web application. Should your credit card become unavailable for payment due to limits, expiration dates, etc. you will be emailed a notice that it requires update prior to the next payment due date. You may cancel your subscription at any time.

All subscribers are responsible for adding and subtracting users from their account as well as cancelling their subscription. Jetbuilt does not perform these actions via email, phone or chat support request. Jetbuilt is a self-service product, and these processes are made simple within your online account for your convenience.

All payments are prepaid for the coming month or year long period (depending on the selected plan). Any cancellation or downgrading of your account will take place at the end of that pre-paid period. No refunds will be given for the partial month or year, however you will have use of the software until this prepaid period expires.

You may upload your content to our website, and you will maintain the right to retain all rights to that content. You acknowledge and agree that any content that you upload to your account will be visible to us when we log into your account for any reason, including to provide support to you. Jetbuilt understands that many of our users are in competition with each other. Jetbuilt’s business model is based on this understanding, and all of our users are isolated by a very absolute wall of privacy from one to another. Accordingly, we agree to not make use of or disclose any proprietary information provided to us except for the provision of our services to you. When you use our website and services, you are assuming all risks of doing so. You agree that Jetbuilt, the website, and our service will not be liable to you for any indirect, consequential, special, punitive, or exemplary damages, arising out of or in connection with the use of this website or service, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages).

Our liability will never exceed the total amount of fees that you paid to us in the year immediately preceding any claim. Some jurisdictions do not allow the limitation of liability, so these limitations may not apply to you. We reserve the right to cancel our website and service at any time at our discretion.

Jetbuilt, LLC
120 Newport Center Drive Newport Beach, CA 92626 USA
USA Phone: +1 949-220-3848


JETBUILT PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information? 

We collect information in a number of ways including: When you register on our site, enter information about you or your place of business, place an order, subscribe to a newsletter and/or sign up for a subscription.

How do we use your information? 

We may use the information we collect from you when you register, make a purchase, create and manage projects within our application, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To improve our web application in order to better serve you.

  • To allow us to better service you in responding to your customer service requests.

  • To send periodic emails regarding your subscription or other products and services.

How do we protect visitor information? 

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We use cookies to:

  • Understand and save user’s preferences for future visits.

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, some features may be disabled.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act 

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.
See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#st.
According to CalOPPA we agree to the following: Users can visit our site anonymously. Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above. Users will be notified of any privacy policy changes. Users are able to change their personal information by logging in to their account.

How long will we hold your data for?

  • Marketing: We will hold your data for a period of 6 years with a review every 3 years. You will have the opportunity to opt out, update, or delete data at any point should you need to do so and details are set out in this policy as to how to do that.

  • Subscribed Services: We will hold your data for 7 years unless you ask us to permanently delete your personal information.

Access to your information, correction, portability, and deletion

It is your right to request a copy of the information that we hold about you.  If you would like a copy of some or all your personal information, please email or write to us at the following address: Jetbuilt, LLC 120 Newport Center Drive, Newport Beach, CA 92660 USA.  We will respond to your request within one month of receipt of the request.

We want to make sure your personal information is accurate and up to date.  You may correct or remove information you think is inaccurate at any time within the Jetbuilt application.

Your Right to be Forgotten

Should you wish for us to completely delete all information that we hold about you, please email or write to us at the following address: Jetbuilt, LLC 120 Newport Center Drive, Newport Beach, CA 92660 USA

How does our site handle do not track signals? 

We honor “Do not track signals”, and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking? 

We do not allow third party behavioral tracking.

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify the users via email within 1 business day

  • We will notify the users via in site notification within 1 business day

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

Transferring your information outside of Europe (Regarding our EU Customers)

As part of the services offered to you through this website, the information which you give to us may be transferred to countries outside the European Union (“EU”). For example, some of our third-party providers may be located outside of the EU.  Where this is the case we will take steps to make sure the right security measures are taken so that your privacy rights continue to be protected as outlined in this policy.  By submitting your personal data, you’re agreeing to this transfer, storing or processing.  Where our third-party suppliers are in the US we have ensured that their services fall under the “Privacy Shield” whereby participating companies are deemed to have adequate protection and therefore facilitate the transfer of information from the EU to the US.

If you use our services while you are outside the EU, your information may be transferred outside the EU to give you those services.

CAN-SPAM Act 

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address in order to:

  • Provide you with training and technical support for your subscription
  • Communicate about feature releases and updates
  • Communicate about billing updates, issues, and other information regarding your subscription

To be in accordance with CAN-SPAM we agree to the following:

  • If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page.  This privacy policy was last updated on August 19th, 2021 and the Version number is 1.3 in line with the new GDPR guidelines.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • By email: privacy@jetbuilt.com

  • Or write to us at Jetbuilt, LLC 120 Newport Center Drive, Newport Beach, CA 92660 USA.

Last Edited on 2021-08-19